Information Technology Services Mission
The Information Technology Services department’s mission is to provide technology leadership, expertise and services that help the agency fulfill its mission and achieve its business goals.
Role at the Agency
Deliver information technology solutions and services that meet the needs of the agency and achieve the highest level of customer satisfaction.
Support the use of information technology to facilitate innovation.
Provide leadership in planning for the effective and efficient use of technology.
Provide a robust, reliable, and secure information technology infrastructure.
Attract, develop, and retain quality information technology professionals.
The Information Technology Services Department is lead by the Chief Information Officer who oversees IT Project Management, Technology Support/Help Desk, Geographic Information Systems (GIS), Enterprise and System Applications, Graphic Design, and External and Internal Web solutions.
For more information, please contact Michael O’Shea, by email or by telephone at 617.918.4297.